Anyone who wishes to use s.lab healthcare Transportation Service (hereinafter referred to as the "Service") of s.lab Asia Co., Ltd. (hereinafter referred to as the "Company") must confirm and agree to the contents of these Terms of Use.

Chapter 1 General Rules

Article 1 - Purpose

The purpose of these Terms and Conditions is to stipulate the rights, obligations and responsibilities between the Company and members, and among members in relation to the use of all services provided by the services (Internet sites and mobile applications) operated by the Company.

Article 2 - Effect and Modification of Terms

These Terms and Conditions will take effect on December 19, 2022, and the Company will post the contents of these Terms of Use on the Service website at all times.

The Company may revise these Terms of Use in the event of a change in business policy, a change in the service environment, or a revision of related laws and regulations. If the Company amends these Terms of Use, it will specify the effective date of the amendment and the reason for the revision, and notify it through the service website from 7 days before the effective date to the day before the effective date. However, if the contents of these Terms of Use are changed to the disadvantage of the member, we will notify you with a grace period of 30 days or more.

If the Company does not express its intention to agree to the revised Terms of Use within a period of up to 30 days while notifying or notifying the Member of the amendment of the Terms of Use, the Company shall be deemed to have agreed to the revised Terms of Use even though the Member clearly informs the Member that he or she has expressed his or her intention to agree to the revised Terms of Use.

The Company cannot apply the amendments to members who do not agree to the revised Terms of Use, and in this case, the Member may terminate the Terms of Use. However, if there are special circumstances that make it impossible to apply the existing terms of use, the company may terminate the terms of use with members who do not agree to the revised terms of use.

Article 3 - Interpretation of Terms and Conditions

Matters or interpretations not stipulated in these Terms and Conditions shall be governed by separate operating policies, related laws and regulations, or commercial practices.

Notwithstanding the provisions of Paragraph 1, in the event of a legal dispute, the Company or its members may apply for dispute mediation to a dispute mediation organization pursuant to the Basic Consumer Law or to an arbitration institution operating in accordance with other laws, such as the Arbitration Act.

Article 4 - Definitions

Slab Healthcare Transportation Service: It refers to a virtual business place set up by the company to provide transportation services using information and communication facilities such as computers. Members can use it regardless of the terminal implemented (including various wired and wireless devices such as PCs, TVs, and portable terminals).

Member: A person who has registered as a member by providing personal information to the company, and who can continue to use the services provided by the company.
1. Shipper: A person who has entered into a paid transportation contract with the company and uses the service through himself or a third party, the transportation requester. At this time, it is divided into 'contract members' who are subject to the service period and freight rates according to a separate contract, and 'general members' who are provided with services according to the overall service policy.
1. Transportation Request Member: A person who has not signed a direct or paid transportation contract with a company, such as a hospital , but has the right to use this service.
1. Vehicle owner: A person who uses this service while being involved in transportation, such as a truck transportation operator (individual, corporation) matched by the company for the purpose of providing transportation services, and a transportation driver belonging to a charter company.

ID: It refers to the member's e-mail address set by the company and approved by the member for the identification of the member and the use of the service.

Password: It refers to a combination of letters or numbers set by the member and approved by the company to confirm the identity of the member and protect the member's information.

User: Refers to any person who uses Slab Healthcare transportation service even if he or she registers as a member or not.

Operator: A person selected by the company for the overall management and smooth operation of the services provided by the company.

The meaning of terms in these Terms and Conditions not defined in the above paragraph is governed by general trade practice.

Article 5 - Provision, Modification and Hours of Use of Services

The services offered by the company include:
1. Matching service between shippers and car owners
1. Constant temperature packaging service
1. Temperature history inquiry service of cargo
1. Transportation and settlement history inquiry service
1. Transportation performance service of the car owner

If the contents of the service provided by the company are changed due to changes in technical specifications, etc., the reason will be notified to the member or posted as a notice so that the member can recognize it.

The use of the service is based on the principle of 24 hours a day, seven days a week, unless there is a special hindrance to the company's business or technology. However, due to the need for regular inspection, the day or time set by the company is excluded. Regular maintenance times are as announced on the service provision screen.

The company operates a customer center for the smooth performance of the service. The operating hours of the customer center are in accordance with the internal operating principles set by the company.

Article 6 - Suspension of Services

The company may restrict or suspend all or part of the service in the event of maintenance, inspection, replacement, or failure of information and communication facilities such as computers, or interruption of communication.

If the service cannot be provided due to the conversion of the business category, the abandonment of the business, the termination of the contract with a third party to provide the service, the integration between companies, or the inability to maintain the service due to management judgment, the company notifies the member or posts it as a notice for the member to recognize.

Article 7 - Notification to Members

The company may notify members by e-mail, mobile phone, short/long message service (SMS/MMS), push notification, etc.

In the case of a notice for an unspecified number of members, the company may replace the individual notice by posting it as a notice. However, in principle, individual notification will be given for matters that have a significant impact on the member's transactions.

Chapter 2 Information Protection and Use Agreement

Article 8 - Membership Registration and Change of Membership Information

The user applies for membership by filling in the membership information according to the registration form set by the company and expressing his or her intention to agree to these terms and conditions.

The Company registers as a member of any user who has applied to become a member as described in Paragraph 1, unless any of the following applies.
1. If there is a false, omitted entry, or error in the registration information
1. If the applicant has previously lost membership (except if the company deems it necessary after the loss of membership and obtains the consent to re-join.)
1. When a member who has received a suspension of membership from the company arbitrarily terminates the use contract and applies for reuse during the period of the action
1. If it is judged that registering as a member is significantly interfering with the company's technology
1. In the event that it is confirmed that it is a violation of these Terms and Conditions or an illegal or unfair application for use, and when the Company deems it necessary based on reasonable judgment

The time of establishment of the membership contract shall be the time when the company's acceptance reaches the member.

If there is a change in the information entered at the time of membership application, the member must make the correction online or notify the company of the change by e-mail or other means.

The Company shall not be liable for any disadvantages incurred as a result of failing to notify the Company of the changes in Paragraph 4.

Membership registration can only be done through the person's genuine information, and the company can take measures to verify the information registered by the member. Members must actively cooperate with the company's verification measures, and if they do not comply with them, the company may treat the information registered by the member as fraudulent.

Article 9 - Termination of the Use Agreement

Termination of membership
1. The general member may notify the company of his or her intention to terminate at any time, and the company shall accept it immediately unless there is a special reason. However, members of the public must complete, withdraw or cancel all ongoing procedures before notifying them of their intention to withdraw. In this case, the disadvantages caused by withdrawal or cancellation shall be borne by the general member himself/herself. Contract members are determined by a separate contract (or individual terms and conditions) between the member and the company.
1. The member shall be responsible for any disadvantages incurred due to the expression of intention made by the member, and when the contract of use is terminated, the company may recover various additional benefits provided to the member.
1. If the member wishes to reuse the service in the future after terminating the contract of use at the will of the member, the company will be notified of the intention to reuse the service, and the service can be reused only with the company's consent.
1. A member who has terminated pursuant to this paragraph may re-join as a new member in accordance with the membership registration procedure and related provisions set forth in these Terms and Conditions. However, if a member applies for reuse after withdrawing membership for fraudulent purposes, such as duplicate participation in promotional events with limited duplicate participation, the company may restrict membership for a certain period of time.
1. After terminating in accordance with this paragraph, it is not possible to re-register, and all registrations will be treated as new registrations.

Termination of the Company
1. The company may terminate the contract of use if the following reasons occur or are confirmed
  1. In the event that a person infringes on the rights, honor, credit, or other legitimate interests of another member, or commits an act that violates the laws and regulations of the Republic of Korea or public order and morals.
  1. In the event that an act or attempt is made to interfere with the smooth progress of the service provided by the company
  1. If the grounds for refusal of consent under Article 8(2) are later discovered.
  1. In case of failure to implement or violate the service operation policy set by the company
  1. If the company recognizes that it is necessary to refuse to provide services based on reasonable judgment
1. In the event of termination by the company, the company shall notify the member of the intention to terminate by revealing the reason for the termination through e-mail, phone, or other means. The contract of use ends when the member is notified of the company's intention to terminate.
1. When the use contract is terminated as stipulated in this paragraph, the company may recover various additional benefits provided to the member. Damages incurred in connection with the termination of the use contract shall be borne by the member whose use contract has been terminated, and the company shall not be held responsible for anything.
1. If the use contract is terminated as stipulated in this paragraph, the company may refuse to accept the member's request for reuse.

Chapter 3 Use of Services

Article 10 (Contents of Services)

The matching service between shippers and car owners is a service in which shippers or transportation request members enter information such as the date and time of freight transportation, origin and destination, cargo type, and other additional options, and the company finds car owners who can carry out transportation and matches each other. At this time, the shipper can enter the necessary information for transportation and see in advance the estimated cost required to carry it out. While selecting a vehicle owner who can carry out transportation, the company may change the transportation details, such as schedule, transportation vehicle, and estimated charge, and notify the shipper. The shipper may refuse to accept the loan matched by the company, and notify the company if necessary. The shipper makes the final decision on the matched vehicle owner at its own discretion, and the company shall not be liable for any direct, consequential, punitive, or incidental damages incurred by the shipper in the use of the freight transportation or ancillary services.

The constant temperature packaging service is a service that packages cargo using packaging materials (packages) and temperature measuring devices (data loggers) necessary for the safe transportation of cargo at the request of the shipper. The shipper can select the type and quantity of packages and loggers required within the service, and the matched car owner or service operation person arrives at the departure point with the package and logger. At this time, the refrigerant must be pre-prepared so that the package can be packed directly at the point of departure. The package and data logger that have been used at the destination will be collected by the owner and returned to the company's designated location. The company adds a usage fee to the shipping fee according to the actual number of packages and data loggers used for transportation. Packages and loggers must be returned in a reusable state without damage, and in the event of damage, the shipper, car owner, and company determine the compensation entity and compensation amount after identifying the cause.

The temperature history inquiry service of cargo is a service that records and provides temperature information inside the package during the start and end of transportation through a temperature measuring device (data logger) attached at the request of the customer for cargo that needs to maintain the temperature. Members can access the service and download the temperature record information. The transportation and settlement history inquiry service is a service that allows shippers to check all the details of transportation requested in the past, as well as the results and settlement details of transportation performance.

The transportation performance service of the car owner is a service in which the company designates and dispatches the vehicle to the car owner in response to the shipper's transportation request, and the result is confirmed by the service and then transported. Register the transportation status of the shipper's shipment to the service, such as whether it has departed to the shipper's station, arrived at the loading station, departed for the destination, or delivered the cargo to the destination.

The Company endeavours to provide accurate and reliable information for all information provided within the Internet site and mobile application of the Service, but does not guarantee the accuracy or reliability of the information that may occur in the process, and is not liable for any direct, consequential, punitive, or incidental damages arising from errors in the information. The Company is not obliged to modify the content of the information provided through the Internet site and mobile application of the Service, but may make improvements as necessary.

The company may change the contents of the above services based on changes in technical specifications or business policy judgments. In this case, the contents of the changed service and the date of provision will be clearly stated and announced on the service website 7 days before the date of provision. However, if there are unavoidable circumstances or circumstances that the Company cannot reasonably foresee, the above notice period may be shortened or notified after the change.

Article 11 (Additional Services)

Shippers can apply for additional services required for freight transportation, and the company matches the car owner on the condition that they do so. The company may charge shippers for additional services. Additional services include additional duties other than transportation, such as loading and unloading cargo into and unloading the vehicle, packing the cargo into packages, waiting for loading at the cargo origin, or waiting to deliver the cargo to the recipient at the destination.

Even if the additional service is not requested by the shipper, if it is unavoidable during the actual transportation process, the company may notify the shipper and charge the shipper for the additional service.

Article 12 (Provision of Information and Publication of Advertisements)

The company may provide various information that the member deems necessary while using the service to the member through notices in the service, service screen, e-mail, etc. However, members may refuse to receive the above information at any time, except for transaction-related information and customer inquiries in accordance with relevant laws.

In connection with the operation of the service, the company may place advertisements on the screen and homepage of the service provided by the company.

Article 13 (Payment and Refund of Usage Fees)

Members can request freight transportation by entering all the required information through the service. If a member makes a request to the service operator by phone/e-mail, the operator may make the request by entering freight forwarding into the service on his behalf.

Members can check the expected service charges when requesting freight forwarding. When the details of the transportation request change, the operator matches the owner of the vehicle and dispatches the vehicle, or when the actual transportation is completed, the service fee may change depending on the transportation schedule, the type of vehicle, the quantity of cargo, etc.

Members must pay a fee corresponding to the final confirmed service content, and can proceed by selecting one of the payment methods provided by the service.

In the event of a problem with the delivery, the shipper can request a refund from the owner of the carriage who carried out the shipment for the payment made, and the company is not solely responsible for the problem.

The Company may set different cancellation deadline criteria for individual services. Members must notify the company of their intention to cancel by the specified cancellation deadline.

If a part of the service was performed at the time of cancellation, the remaining amount will be refunded or compensated, excluding the cancellation fee corresponding to the service fee.

Chapter 4 Responsibilities

Article 14 - Obligations of the Company

The company does not engage in any act that is prohibited by laws and regulations or contrary to public order and morals, and does its best to provide services to members continuously and stably in accordance with these terms and conditions.

If the company recognizes that the opinions or complaints raised by members regarding the use of the service are justified, the company shall promptly handle them. If it is difficult to process quickly, the reason and processing schedule will be notified to the member through phone, e-mail, SMS, push notification, etc.

The Company does not provide any guarantees for transactions between members. The company is not responsible for any problems and losses arising from transactions between members, and must be resolved directly between the parties to the transaction.

In the event of an accident, the company may provide the address and mobile phone number to the victim when requesting cooperation by official letter. It is compulsory for the owner of the car to purchase load insurance.

Article 15 - Obligations on Members' IDs and Passwords

The member is responsible for the management of the ID and password.

Members must not allow their ID and password to be used by third parties.

If a member recognizes that his or her ID and password have been stolen or are being used by a third party, he or she must notify the company immediately, and if there is any guidance from the company, he or she must comply with it.

The Company shall not be liable for any damages incurred by the Member as a result of the violation of Paragraphs 1, 2, and 3 above.

Article 16 - Obligations of Members

Members shall not engage in any of the following acts: If any of the following acts are confirmed, the company may impose sanctions on the member for the use of the service and may be subject to civil and criminal liability.
1. In the event of intentionally or negligently interfering with the operation of the Company's services
1. Registration of false information at the time of application or change
1. Stealing other people's information
1. Registration of false cargo information
1. Transmission or publication of information (computer programs, etc.) other than the information specified by the company
1. Infringement of intellectual property rights such as copyrights of the company and other third parties
1. Acts that damage the reputation of the company and other third parties or interfere with the business
1. Disclosing or posting obscene or violent messages, images, audios, and other information that is contrary to public order and morals to the Slab Healthcare transportation service
1. Acts that interfere with the activity of a healthy trading culture, such as fraud and malicious posts.
1. Distributing content containing software viruses or other computer code, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunication equipment that causes malfunction of facilities related to the service or destruction or confusion of information, etc.
1. Using the service or accessing the system in an abnormal manner other than the method of using the service provided by the company
1. Duplicate, disassemble, imitate, or modify the service through reverse engineering, decompilation, disassembly, or any other processing
1. Impersonating or impersonating an employee or operator of the company to register a service or send a message to a member for this purpose.
1. Granting access to your account to a third party other than yourself, or transferring, leasing, or pledging all or part of your account and rights or obligations under these Terms and Conditions to a third party without the prior consent of the Company. Including the use of information, services, and products related to third parties for the purpose of advertising without the consent of the company.
1. If the Company recognizes that it is inappropriate to continue to provide services due to other serious reasons.

The Company reserves all the right to restrict or suspend the use of the Service in accordance with the provisions of the preceding paragraph. The company may delete the ID of a specific member who acts in violation of the company's policy, and may take all service restriction measures, such as suspension of use, without notifying the member.

In the event of a dispute, the member shall work diligently to resolve the dispute, and if the service provider or company suffers damage due to the member's insincerity in resolving the dispute, the member shall be responsible for it.

If the member collects and provides other types of personal information of members (others) to the company, or inputs and stores it in this service, the member confirms that he or she has obtained consent from the information subject in advance regarding the collection, use, and management of personal information, and assumes all responsibilities related to it, and indemnifies the company.

In accordance with the company's policy, the company may provide differentiated paid services among members at any time. If a member uses the service without paying, the company may suspend the service and restrict the service to a specific member.

Article 17 - Restriction of Attribution and Use of Copyright

The Company owns all trademarks, service marks, logos, etc., related to the services provided by the Company, including the design, text, script, graphics, and transmission functions of the Service.

When the Company provides the Service to the Member, it grants the right to use the Service in the manner permitted by the Company for the purpose of the service set forth in these Terms of Use, and the Member does not own the Service or own the copyright to the Service.

The company only grants the user the right to use the account and contents in accordance with the terms of use set by the company, and cannot transfer the right to a third party, sell it, provide collateral, or dispose of the right to the member.

If a member does not use the service for a certain period of time, the company may process dormancy or deletion of the account, and the detailed processing standards are determined by the company.

Article 18 - Limitation of Responsibility, etc.

In principle, the company is not liable to compensate for damages for information and services provided free of charge unless it violates mandatory regulations such as personal information handling rules or penalties and penalties of related laws and regulations.

The company is exempt from liability in the event that it is unable to provide information and services due to natural disasters, force majeure, repair, replacement, inspection, construction, etc., and other similar matters.

The company is not responsible for any obstruction in the use of information and services due to reasons attributable to the member.

The company is not responsible for the reliability and accuracy of the information, data, and facts posted by the member.

The company is not responsible for any damages incurred by members who do not receive the expected profits from using the service or who use the data obtained through the service.

The Company has the right to delegate or subcontract the performance of the Services. The Member authorizes the Company to enter into subcontracts on the relevant standard terms or other terms that the Company deems appropriate.

Article 19 - Governing Law and Jurisdiction

Any dispute arising between the Company and its members shall be governed by the laws of the Republic of Korea, and the courts under the Civil Procedure Act shall be the competent court.

Addendum

These Terms supersede the previous Terms and Conditions effective January 19, 2022, and these Terms are effective as of September 1, 2023.